You must provide us with complete and accurate delivery address information. For the avoidance of doubt, this includes not only the address that your order is going to but also the name of the recipient. We cannot be liable for delivery of your order to the wrong address or the wrong person as a result of you supplying us with incomplete or inaccurate information.
Please allow 3 to 5 business days for processing. For Pre-orders the merchandise is not physically at our location but is available. Please allow 10 business days for shipment. We will keep you updated on any changes and send tracking once order ships.
RETURNS FOR STORE CREDIT WILL BE PROCESSED FREE OF CHARGE, WHILE RETURNS FOR A REFUND TO YOUR ORIGINAL PAYMENT METHOD (I.E. CREDIT CARD, PAYPAL). ORIGINAL SHIPPING CHARGES ARE NON-REFUNDABLE.
CONTACT INFO@SHOPMISSEGO.COM WITH ORDER NUMBER AND REASON WHY YOU ARE RETURNING TO RECEIVE YOUR REFERENCE NUMBER.
PLEASE FILL OUT RETURN FORM LOCATED IN YOUR SHIPMENT AND INCLUDE YOUR RETURNS PARCEL ALONG WITH YOUR ORIGINAL INVOICE. COST OF RETURN SHIPPING WILL BE AT THE CUSTOMER'S EXPENSE AND WILL NOT BE REFUNDED OR ADDED ONTO YOUR CREDIT NOTE. RETURNED ITEMS NOT RECEIVED OR LOST IN TRANSIT WILL NOT BE ISSUED A CREDIT NOTE OR REPLACEMENT.
WE'RE REALLY SORRY TO HEAR THERE'S A FAULT IN YOUR ITEM AND WILL MAKE IT UP TO YOU!
ALL OUR ITEMS ARE CAREFULLY EXAMINED FROM TOP TO BOTTOM BEFORE WE SEND THEM OUT TO OUR CUSTOMERS TO ENSURE A HIGH LEVEL OF QUALITY IN THE GARMENTS YOU PURCHASE FROM US. IN THE CASE OF A MANUFACTURING FAULT, WE ARE MORE THAN HAPPY TO REPAIR, REPLACE, EXCHANGE OR OFFER A STORE CREDIT.
A FREE RETURNS LABEL WILL BE SENT TO YOU VIA EMAIL TO COVER YOUR POSTAGE COST.
A REPLACEMENT WILL BE OFFERED AND SENT TO YOU AS SOON AS WE RECEIVE YOUR PARCEL AND DEEM IT FAULTY.
IF THE ITEM SOLD OUT OF YOUR SIZE, WE CAN EXCHANGE FOR ANOTHER AVAILABLE ITEM OR OFFER A CREDIT NOTE FOR A FUTURE PURCHASE OR REFUND YOUR ENTIRE PURCHASE. IN ORDER TO ACCOMMODATE THAT YOU WILL NEED TO CONTACT US WITH IN 48 HOURS.
IF YOU CONTACT US AFTER 48 HOURS, PLEASE NOTE THAT YOU WILL BE RESPONSIBLE FOR ALL SHIPPING COSTS.
IF THE BUYER WILL CHOOSE TO HAVE ANOTHER SIZE OR ITEM TO BE SHIPPED TO THEM, THEY WILL NEED TO PAY THE SHIPPING FOR RETURNING THE ITEM.
Sizing and cut will vary between brands but most brands are true to size. We will note in the product description If the product runs small or large. If you have a specific sizing question or would like more information, please contact us at email@example.com